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Emergency 911 Calls Location

Service providers are required to provide in real time the best available caller location to the Emergency Call Answer Service (ECAs) or Public Safety Answering Point (PSAPs), whom in turn will take this information and use it to reduce response times which have a huge impact on the safety of citizens.

Our LBS Emergency Calls Location Platform, automatically gets accurate caller location and send it in real time to the Emergency Services.

It supports all applicable 3GPP emergency call flows including GSM and UMTS circuit-switched, IMS VoLTE, IMS VoNR, and IMS VoWiFi emergency calls/sessions.

The solution can handle both the ‘push’ mechanism where the location of the caller is received by the PSAP with all calls with no delay and the ‘pull’ mechanism where the PSAP operator asks for the location, if needed. In this case, caller location is provided upon specific request by the call handler authorized system.

Main Features

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