SMSC, Antifraud, Antispam, A2P Monetization
OVERVIEW
eMessaging SMS Suite
Hacom’s solution is based on the e7Link Platform – eMessaging SMS Suite, which is fully governed by 3GPP standards, ETSI technical documentation and SMPP and SIP Messaging protocols, in order to guarantee the interoperability of its modules with the Operator’s mobile network nodes. The e7Link Platform eMessaging SMS Suite hosts the Messaging applications necessary to enable message processing and exchange capabilities in a mobile telephone network.
The Platform provides Short Message Service (SMS) with multiple integration capabilities among GSM networks’ CS Core via MAP protocol interfaces, EPC Core integration capabilities via Diameter protocol interfaces, as well as integration capabilities to the IMS Core via SIP protocol interfaces. It also provides SS7 and SMPP interoperability capabilities to connect the platform with other networks or SMS traffic brokers.
It also provides an advanced AntiSpam & Antifraud system that allows not only to minimize Spam traffic to subscribers but also to increase the Operator’s Revenue by identifying and blocking Gray Route traffic, dramatically increasing the monetization of A2P traffic -generated by worldwide used OTT apps- that otherwise will reach your mobile subscribers through illegal gray routes, representing substantial revenue loss.
The Platform also provides interfaces to Network Rating Elements (OCS) which can be integrated via Diameter interfaces and send CDR files for processing.
eMessaging Application Gateway (eMAG – SMS-GW)
The eMAG application is the messaging gateway or router for content providers, other operators and subscribers. This element avoids directly exposing Messaging SMSC externally and is able to perform load balancing of external traffic arriving to the network. It can act as an SMPP Server to receive external traffic and also as a Client to send it to Messaging Centers (SMSC) internally.
Messaging Manager
It is the management system of the Platform. It offers a web graphical interface from where users with various permissions can make several configurations applicable to SMS treatment and how they should be processed.
From this application, it is possible to register new ESME accounts for SMPP Client connections, perform traffic management configurations per connection, set TPS (Throttling) thresholds as well as configure routing rules and management for the messages.
It also offers detailed reporting so that both Customer Service and Engineering areas can visualize and diagnose the reported incidents.
eMessaging SMSC (eMSG)
These are the central message processing applications of the SMS Suite. The main capabilities of the eMSG include:
- Provides the functionality of sending MO and MT SMS messages on the network.
- Processes incoming and/or outgoing SMS through various protocols such as MAP, DIAMETER, SMPP and SIP.
- Performs flexible routing of messages between any of the MAP, SMPP or SIP connections based on the built-in Messaging Rules Engine.
- Support for various Processing Modes, Datagram Mode, Transactional, StoreAndForward and FDA. Provides Submit (Message Queue), Spam/Fraud (Quarantine) and Delivered (Successful or Unsuccessful) Instances Tools.
- Support GSM7, UTF8/GSM8, Binary, OTA SMS and Long SMS (more than 160 characters for GSM7) encoding.
- Provides Firewalls functions aimed at the security and protection of the Platform through Antiflood mechanisms, among others.
- Can be integrated with the network OCS through Diameter Ro interfaces or other protocol enabled in the network.
- Generate CDR and SDR files with detailed information on all processed traffic.
CASE STUDY: MODERNIZING SMS INFRASTRUCTURE FOR A LEADING TELECOM OPERATOR BY HACOM TECHNOLOGIES
Hacom Technologies partnered with a leading telecommunications operator in Latin America, serving millions of mobile subscribers nationwide. With a strong market presence and a growing customer base, maintaining reliable and scalable messaging infrastructure was critical to sustaining service excellence and competitiveness.
Challenge
The client’s legacy SMS platform had become increasingly difficult and expensive to maintain. It lacked modern features, high availability mechanisms, and efficient spam/fraud controls — all vital in a market experiencing rising A2P messaging traffic and gray route exploitation. Key challenges included:
- Escalating platform maintenance costs.
- Limited scalability and reliability.
- Absence of intersite high availability (HA).
- Poor spam and fraud control.
- Requirement for a seamless system replacement with zero service disruption.
Solution
Hacom Technologies delivered a comprehensive modernization of the client’s messaging infrastructure through its proprietary SWAP SMS Platform, designed for high reliability, scalability, and future-readiness:
- Infrastructure Modernization: Installation and configuration of modern servers and switches across two geographically separated sites, enabling intersite resilience.
- Containerized Deployment: The platform was deployed using modern containerization techniques, ensuring flexibility and ease of scaling.
- Spam & Fraud Control: Integrated modules for advanced spam and fraud detection significantly boosted message security and revenue protection.
- Zero-Downtime Migration: All service migration was executed during scheduled night-time windows, achieving a smooth transition with no impact to end customers.
- Intersite High Availability: Introduced active-active capabilities across the two sites, a major reliability enhancement over the legacy system.
- Scalable Design: Prepared the network for future growth in subscriber base and messaging volume.
Results
The project was completed in a record 3-month timeframe, achieving the following key outcomes:
- 100% migration success within schedule.
- Zero service interruption outside maintenance windows.
- Operational cost reduction through improved system efficiency and modernized hardware. Increased system robustness with intersite high availability.
- Improved profitability due to enhanced spam and fraud controls.
